Dear Clients,

DELIVERY TERMS

The average Delivery time is between 5 and 7 workable days.

For all orders shipping is done using DHL.

Delivery of your order at the address of your choice (indicated on your confirmation order). 

Any and alls customs fees (customs fees, duites, taxes, brokerage fees, etc…) are entirely the responsability of the customer. Corthay has no control over these fees. If you are not familiar with the customs fees in your country, please check with your local customs office for information.

Shipping costs are charged to the client and can vary by country. These costs are clearly displayed during the ordering process:

For the Shoes (Cost for 1 pair) :

France 20 € / Austria 25 € / Belgium 25 € / Bulgaria 25 € / Canada 40 € / Cyprus 25 € / Czech Republic 25 € / Denmark 25 € / Estonia 25 € / Finland 25 € / Germany 25 € / Greece 25 €  / Hungary 25 € / Irland 25 € / Italy 25 €  / Lettonia 25 € / Lituania 25 € / Luxembourg 25 € / Malta 25 € / Netherlands 25 € / Poland 25 € / Portugal 25 € / Romania 25 € / Slovakia 25 € / Slovenia 25 €  / Spain 25€ / Sweden 25 € /Switzerland 25€ /  United Kingdom 20€ / USA 60 € / EAU 40€

 

For Leathergoods (Cost for 1 product) :

France 20 € / Austria 25 € / Belgium 25 € / Bulgaria 25 € / Canada 40 € / Cyprus 25 € / Czech Republic 25 € / Denmark 25 € / Estonia 25 € / Finland 25 € / Germany 25 € / Greece 25 €  / Hungary 25 € / Irland 25 € / Italy 25 €  / Lettonia 25 € / Lituania 25 € / Luxembourg 25 € / Malta 25 € / Netherlands 25 € / Poland 25 € / Portugal 25 € / Romania 25 € / Slovakia 25 € / Slovenia 25 / Spain 25€ / Sweden 25 € /Switzerland 25€ /  United Kingdom 20€ / USA 60 € / EAU 40€ 

 

For Accesories (Cost for 1 product) :

France 8 € / Austria 15 € / Belgium 15 € / Bulgaria 15 € / Canada 20 € / Cyprus 15 € / Czech Republic 15 € / Denmark 15 € / Estonia 15 € / Finland 15 € / Germany 15 € / Greece 15 €  / Hungary 15 € / Irland 15 € / Italy 15 €  / Lettonia 15 € / Lituania 15 € / Luxembourg 15 € / Malta 15 € / Netherlands 15 € / Poland 15 € / Portugal 15 € / Romania 15 € / Slovakia 15 € / Slovenia 15 €  / Spain 15€ / Sweden 15 € /Switzerland 15€ /  United Kingdom 8€ / USA 30 € / EAU 20€ 

 

Below the Return conditions :

 

RETURNS

Not sure of the fit?

We offer returns on all orders within 15 days after delivery.

We are available to help with any sizing and fitting questions you may have. You can reach us from Monday to Saturday from 10 a.m. to 7:00 p.m. at +33 01 42 61 08 49

or by mail at contact@corthay.com

Not sure what can be returned?

Items should be returned new, unused, and with all Corthay garments tags still attached. Returns that are soiled, damaged or altered, will not be accepted and will be sent back to the customer.    
All shoes must be tried on a carpeted surface until you are sure you are keeping them. Shoes must be returned unmarked and in the original packaging.

 

Looking to return ?

1. Log in to your customer account on www.corthay.com and in “My orders” and note the order number you wish to return.
2. Fill the form (on the page "How to return an order")
3. After validation of your return request, you will receive an email of confirmation. Then you can send us back your item(s) to the following address:
MAGE SAS, Société Corthay, Service Client, 28 rue vignon, 75009, Paris
4. The reimbursement will be executed in the days following the receipt and quality check OK of your parcel

If the deadline of 15 days is over please contact us at 01 42 61 08 49 or email at contact@corthay.com.

 

 

SECURE PAIEMENT

Purchases made on the www.corthay.com website must be paid for in euros only, either by credit card. Carte Bleue, Visa, Eurocard / MasterCard and American Express cards are accepted. The customer certifies to Corthay that he/she is the cardholder and that the name indicated on the card is his/her own name.

Customers wishing to pay by credit card through the Stripe will be directed towards the bank's secure server where they can fill in the information needed to make the payment. As soon as the customer has validated the choice of bank card type, he/she is directed to the bank's secure server, in order to enter the necessary information for the payment. This is as follows: the bank card number, its expiry date and the security code indicated on the reverse side of the card. The customer is then directly connected to the bank server in SSL secure mode, guaranteeing the confidentiality of the information he/she enters, to which neither Corthay nor any third party has access.

The Customer benefits from enhanced protection against fraudulent use of his card on the Site, Corthay upholding the 3D Secure online payment guarantee. 3D Secure is a program created by international issuers Visa (Verified by Visa) and MasterCard (MasterCard Secure Code) to enhance the security of Internet card payments.